Regaining TRUST in business.
The Importance of Trust in Business: Without TRUST, transactions cannot occur, influence is destroyed, leaders can lose teams and salespeople can lose sales. Trust &
May 3, 2023
Stuck? How to make the shift.
“We cannot solve our problems with the same thinking we used when we created them”. –Albert Einstein Basically, to solve our problems, we need to
March 10, 2023
Coaching staff to handle disgruntled customers.
As a business leader, one of the most difficult challenges you may face is dealing with disgruntled customers. When customers feel frustrated, angry, or disappointed
February 9, 2023
Are you fighting the right battles as a Leader?
As we began 2023 I met an existing client of over 8 years to discuss our objectives for the coming year. An exceptional Leader whom
January 23, 2023
Are you truly getting “Leadership Buy-in” as a Leader?
Getting “Leadership Buy-in” for a Leader can often prove difficult. I hear regularly, “They know what’s required, I couldn’t have been clearer”, “There seems to
January 17, 2023
What exactly is my role as a Leader?
Being a Leader is a complicated role. It’s much more than being in charge or accepting ultimate responsibility or even leading the way forward (Take
January 5, 2023
“The Boss” is dead. Long live “Our Leader”.
You’re new to the job. Your predecessor was in the job for 15 years. They commanded respect and everyone in the business knew they were
January 4, 2023
Yeah, well I think we are Engaged?
Employee Engagement is often a new age phrase that is bandied about. Are your people Engaged? How can you get better Employee Engagement? But does
May 25, 2022
“Communication” is not “Connection”!!!
The Double-Edged Sword of Working From Home (WFH): Humans need “Human Connection”: Sounds obvious I know, but Employees, and more worrying Employers, appear to underestimate
April 25, 2022
Is your team ready to step it up post Covid-19?
The world is starting to awaken, thanks to vaccine rollouts and lockdowns lifting. Now more than ever Leaders are hoping to step up performance and
May 11, 2021
The Dual Core Processing of the Human Mind.
Of course, we are much more complex than a computer, but considering humans from that perspective can help us understand how we operate a little
March 19, 2021
Redundancy – Covid-19 – Change Management Tip:
Often Difficult & Never Easy, but Always an Opportunity. Change within any organisation is a time of “Raised Emotions“. Often the Management Team, who are responsible
March 18, 2021